Three real clients. Three very different problems. One outcome: they stopped worrying about IT and started growing.
A mid-size CPA firm processing client payments was flagged by their payment processor for PCI-DSS non-compliance. They had 90 days to remediate or lose the ability to accept card payments — a death sentence for their business model.
We deployed our BRaaS stack in 3 weeks: endpoint hardening, network segmentation, encrypted data flows, and automated compliance monitoring. Our compliance team handled all documentation and liaised directly with the payment processor.
We thought we were going to have to shut down a core part of our business. Dapango turned a 90-day crisis into a 67-day win.
A specialty medical group was hit by ransomware at 4:47 PM on a Friday. Patient records were encrypted. Appointment systems were down. Staff couldn't access anything. They called us at 5:02 PM.
Our SOC team isolated the infected endpoints within 11 minutes of the call. We restored from immutable cloud backups to a clean state. By Monday morning, all systems were operational with zero data loss. We then hardened their entire environment and implemented 24/7 monitoring.
We were convinced we'd be paying the ransom. Instead, we were back online Monday with nothing lost. I still can't believe it.
A boutique litigation firm had accumulated 3 separate IT vendors over 8 years: one for helpdesk, one for backups, and one for their phone system. Monthly IT spend was $14,200 with constant finger-pointing between vendors when things broke.
We consolidated all three vendors into a single BRaaS engagement. One contract, one point of contact, one monthly invoice. We migrated their phone system to VoIP, modernized their backup infrastructure, and took over helpdesk with a 15-minute SLA.
We went from three vendors blaming each other to one team that actually fixes things. And we're paying less. I wish we'd done this years ago.